Thursday, 14 February 2013

Adding value to Lotus Notes

One of our partners asked recently how they could add value to Notes for their customers. 

To that end, we've put together the following brief guide of how we think our software can add value to Notes and save customers money.

1. Adding Value for Users

FT Search Manager

If every Notes user spends just 5 minutes a day (a reasonably conservative number) looking for information - say an email they sent a month ago, a phone number in a customer quote, or technical information contained in a PDF, that equates to 25 minutes per week, or about 20 hours a year.

That means that for an average annual salary of $44,000, that 5 minutes a day looking for information costs around $400/year, per user.

However giving users an effective search tool that allows them to find that information quickly and easily, costs around $10/year, per user (depending on user volumes).

Therefore an integrated search tool that allows each user to search their Mail, Archives, custom Notes Applications, Quickr, local File Systems and server-based File Systems - and all at the same time - pays itself off within about a week. The value added after that is huge.

For more information, demonstrations and downloads, please visit

Archiver for Notes

For maximum application efficiency, redundant data should be archived.

Archiving data from Lotus Notes applications (including Mail) adds value by increasing the application usability, speed, and effectiveness, while still making older data available if required (and without IT intervention).

This means the user is accessing the most current and most relevant data, but can still easily get to older data when required, including via the search methods mentioned above.

For more information, demonstrations and downloads, please visit

2. Adding Value for Administrators

Archiver for Notes

As above, archiving Lotus Notes applications increases their efficiency. Archiving also adds value for Administrators by increasing Backup/Restore efficiency, and managing data storage requirements in a smarter way.

The Archiver for Notes adds further value by performing all functions automatically, even to the extent of updating itself with new versions & bugfixes. This leaves Administrators more time for other tasks.

In addition, archiving is virtually transparent to users, resulting in less Service Desk calls.

For more information, demonstrations and downloads, please visit

Change Manager

In any IT environment, things change. In a native Domino environment, it's often impossible to know who changed what setting, when and why. The Change Manager for Domino adds value by actively enforcing Change Control in the environment, as well as by monitoring changes and providing regular audits.

This lets Administrators see what changed, who performed the change, and why.

As well as preventing possible problems (e.g. by setting incorrect values), the Change Manager also aids in problem resolution - by showing what recent changes could have caused a problem, or even if Domino was the problem cause at all (if nothing changed in Domino, perhaps the problem cause lies elsewhere).

For more information, demonstrations and downloads, please visit

3. Adding Value for Developers

Workflow Manager

Most custom Notes Applications all handle workflow differently. This is usually because they were developed by different developers, and/or at different times. The result is mostly hard-coded workflow, difficult and time-consuming to change.

The Workflow Manager provides a common, document-based workflow engine for Notes applications, implemented via a single-click.

This adds values for Developers by removing the need to develop and handle workflow individually per database, and provides a consistent, stable and professional workflow interface across all applications.

The result is faster deployment of new or modified applications, as well as providing other benefits such as cross-application Delegation and Approvers.

Users benefit also, because a consistent development approach means easier uptake of new applications.

For more information, demonstrations and downloads, please visit

No comments:

Post a Comment